Q. Where are
you located?
A. 126 Rivington
Street between Essex & Norfolk. The
closest train is the F to Delancey. Walk
1 block North to Rivington and make a right.
Q. What
are your hours.
A. Monday-Thursday,
8am-10pm, Friday 8am-11pm, Saturday 10am-11pm
and Sunday 10am-7pm. We reserve the right
to close early, so call.
Q. Are
you a Nut Free Establishment?
A. No! We use all kinds
of nuts and extracts in our products. Sorry.
Q. Do
you Deliver?
A. Yes, we use a courier
service. There are no minimums but there is a
delivery fee based on your location.
If we attempt to deliver your
product and we have to wait more than 5 minutes. You
will be charged wait time based on fees incurred
by the delivery service. We will call
you to let you know what is going on.
If we
can not complete your delivery and it has to
be returned to the store. You
will be charged 50% of your original delivery
fee plus any incremental wait time charges
incurred while we attempt to contact you or
the recipient of a gift you might be sending.
When
we ask you for multiple phone #'s for you
or the person you are attempting to send a
gift. It
isn't because we are nosey, it is to ensure
you or the recipient gets the delivery without
it breaking the bank in delivery fees.
Q. Do you ship out of this State?
A. Yes, we just started. It's not cheap but if you are interested, call
to find out. It's a work in progress.
Q.
How many cupcakes can I get at a time?
A. How much money have
you got? We have no max on how many cupcakes
you can get, but we strongly suggest for large
orders, calling ahead of time to ensure you get
exactly what you want.
Q. Is your
product carried by anyone else?
A. Yes, if at 4am you are jonesing for us and you know were sleeping. Checkout Maxdelivery.com
Q. Is there
a price break if I order a 1/2 dozen or
a dozen?
A. It doesn't
hurt to ask, but, the answer will always
be No. 
Q. Is this
part of Magnolia or owned by them?
A. No.
Q. Do you make
custom cakes and cupcakes?
A. Yes, please call ahead of time to order. 24 hours is usually good, but if you totally drop the ball and forget to order, just call us, we'll see what we can do. Please note that our baking schedule changes daily and once we are done baking we are done. We will always try to accommodate you where possible.
A custom order for a cake that is done to your specifications (drawings, logos etc.). Pricing will be determined upon job details on cakes.
There is a $10.00 custom fee charge on Custom Cupcake orders. Any cupcake order that has certain colors, sprinkles, logos and icing on cupcakes that are not listed On The Sweet Menu!
Other charges may be in incurred upon job specifications.
If you place an order for a cake, cupcakes or any of our product and do not call us within 24 hours of your pick up or delivery to cancel you will be charged in full!
Q. Are you
cash only or do you accept credit cards?
A. Cash is great, but we also accept American Express, Visa & Mastercard. If you are placing an order and plan on picking up you will be asked for ID upon pick-up. All order will be charged in Advance. If you wish to pay cash on pick up. We will do an Authorization on the credit card given. The funds will be frozen up to 72 hours and at which time released. Unfortunately, there are some very shady people out there they want to use Your card and pretend to be You. This is for your own safety and ours as well.
Q. Do you
make anything fat, sugar-free, gluten free
or anything free?
A. No.
Q. Do you have seating, sell coffee, teas & other drinks and do you still eat the cupcakes?
A. Yes, yes, yes and Oh Yeah!
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